Shipping policy
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Rates
Shipping charges are calculated and displayed at checkout before you complete your purchase. Any available free-shipping promotions will also be shown at checkout.
Estimated Delivery
After your order has been processed, estimated delivery is generally 3–7 business days, depending on the destination, carrier, and shipping method selected.
Delivery times are estimates and may occasionally be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Order Tracking
When tracking is available, customers will receive tracking information after the order has been shipped. Please allow time for the carrier's tracking system to update.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Please review your shipping information carefully before submitting your order.
If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.
Perfume Shipping
Because fragrances contain alcohol and are subject to carrier transportation requirements, certain shipping methods or destinations may be unavailable. Available shipping options will be displayed during checkout.
Lost, Delayed, or Damaged Packages
If your package arrives damaged or you experience an issue with your shipment, please contact us with your order number and relevant details so we can review the situation.
Once a shipment has been accepted by the carrier, delivery delays may be outside our direct control, but we will assist customers when reasonably possible.
Domestic Shipping
We currently ship to eligible addresses within the United States. Shipping availability for a particular address will be confirmed during checkout.
Contact Us
For questions regarding your order or shipping, please contact The Perfume Bureau through the contact information provided on our website.
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